The tuition appeal process allows you to request adjustment of tuition and fee charges for specific classes or an entire semester due to extenuating circumstances if youÌýwere not able to drop or withdraw within established deadlines.Ìý

First,Ìýin order to appeal tuition and fees for a class orÌýclasses, or for an entire semester, you must beÌýofficially dropped from theÌýclasses or withdrawn from the semester. If you have not completed this step yet, visit Drop a Class or Withdraw from the Semester, and follow the instructions.ÌýAppeal requests cannot be processedÌýuntil your official academic record reflects that you are no longer enrolled in the classes for which you are appealing tuition.Ìý

The Appeal Process

  • All information submitted is confidential.​
  • If you disagree with tuition and fee charges and fail to avail yourself of the appeal process by the last day of finals of the semester following the one you'reÌýappealing,Ìýyou waive your right to appeal.
  • This process allows you to dispute Main Campus tuition and fees. Any adjustments to charges from auxiliary departments (e.g., Health & Wellness, CU Book Store, Parking) are determined by those departments. PleaseÌýcontact them directly.Ìý
  • Financial aid can be affected and even reversed by dropping classes or withdrawing. If you received financial aid during the semester of appeal, contact the Office of Financial Aid at 303-492-5091 to determine the impact on your aid.
  • Health insurance may be refunded if your dispute is approved, but that would result in you having no health insurance coverage for the entire semester. Contact Health and Wellness Services at 303-492-5107 if you want to stay insured or have questions.
  • Submitting an appeal does not guarantee approval or a refund, nor does it exempt you fromÌýlate and finance charges or financial holds. We recommend you pay your bill in full by the published deadline.
  • Late requests will be considered only if you can provide documentation that circumstances beyond your control prevented you from submitting your appeal on time. The committee reserves the right to deny your request.​
  • Appeals submitted after thisÌýdeadline will require additional documentation as to why the appeal was submitted late.
  • The process takes about threeÌýweeks, longer if documentation is missing orÌýinsufficient.
  • You will be notified at your colorado.edu email address when a final decision is made.
  • If your request is approved, your account will be adjusted automatically.
  • Sanctions (e.g., exclusion, suspension and expulsion) alone are not considered extenuating circumstances for tuition appeals. If you are a student with sanctions andÌýyouÌýwould like to appeal tuition and fees, you must still follow these guidelines and requirements.
  • Please email tuition.disputes@colorado.edu if you need guidance or have any questions.

Extenuating Circumstances

If you had an unanticipated medical condition (physical or mental) that occurred during or immediately before the semester of appeal,Ìý

you MUSTÌýsubmit the following required documentation:Ìý

aÌýdated letter on letterhead from the attending physician from your withdrawal term containing the nature and severityÌýof your physical or mental illness/injury, along with dates of the occurrence,Ìýthe duration, and your inability to attend school due to the condition. After-visit summaries do not meet this requirement.

If you experienced the death, injuryÌýor illness of someone in your family,

you MUSTÌýsubmit the following required documentation:

aÌýdeath certificate or obituary notice; or in the case of illness, a dated letter on letterhead from the attending physician containing the nature and severity of your relative’s illness or injury, along with the dates of the occurrence and the duration.

If you experienced anÌýunanticipated financial circumstanceÌýthat occurred during or immediately before the semester,

you MUSTÌýsubmit the following required documentation:

receipts of unexpected financial obligations, or proof of change of income status for you or the person who paysÌýyour tuition bill. General lack of planning to pay for college does not constitute a recent unanticipated financial problem. If you did not receive financial aid because you applied late or after the priority deadline, please provide documentation of the unexpected problem that resulted in missing the deadline.

If you did not attend school,

you MUSTÌýsubmit the following required documentation:

dated letters on university letterhead from individual professors stating that you never attended their class(es), along with an explanation from you of the extenuating circumstances which caused you to miss the drop deadline. Non-attendance does not qualify for refund of the confirmation deposit.
  • Students enrolled in Specialized Online Programs are not eligible to appeal tuition on the basis of non-attendance. These include programs hosted on the Coursera platform: MS-EE, ME-EM, MS-DS and MS-CS. Due to the nature of these programsÌýat ÍÃ×ÓÏÈÉú´«Ã½ÎÄ»¯×÷Æ·, they do not align with someÌýstandard campus policies.
  • If you transferred to another school during the semester, please submit the following required documentation: official enrollment verification from the university you attended containing dates and term.

If there was a documented university error,

you MUSTÌýsubmit the following required documentation:

a dated letter on university letterhead from the appropriate university officialÌýexplaining the error.